Privacy Policy

Effective Date: 8/5/2026

At Ideal Dry Fruit, your privacy matters to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you interact with our services, including our website, mobile interface, or offline support.

By using our services, you agree to the practices described in this policy. We are committed to protecting your information and complying with all applicable privacy laws.

1. What Information We Collect

We collect only what’s necessary to deliver, improve, and personalize our services.

1.1 Personal Information

• Contact Details: Name, email, phone number, billing and shipping address.
• Payment Information: Transaction identifiers and payment methods (processed securely through trusted gateway providers).
• Account Information: Username, encrypted password, and preferences.
• Support Details: Records of communications and tickets sent during support requests.

1.2 Non-Personal & Technical Information

• Device Data: IP address, device type, browser model, operating system, and usage behaviors.
• Analytics: Aggregated anonymous stats to measure user patterns.

2. How We Collect Information

• Directly from you: When you register, sign up, buy products, or contact our support team.
• Automatically: Through analytics tools, session caching, and cookies.

3. How We Use Your Information

• Process and ship your orders and manage returns or refunds.
• Send tracking updates, verification messages, and newsletter alerts (if opted in).
• Improve our shop navigation, response speeds, and overall UI quality.
• Maintain security, block fraud, and meet legal auditing requirements.

4. Cookies & Tracking Technologies

We use cookies to analyze web traffic, remember items added to your cart, and save configuration settings for your convenience. You can disable cookies in your browser settings, though doing so might affect cart functionality.

5. When We Share Your Information

We do not sell customer data. We share only necessary details with trusted partners who process deliveries (TCS, Leopards Courier) or handle payments securely.

6. How We Keep Your Data Safe

We employ advanced secure sockets layer (SSL) encryption, secure databases, and regular security checks to keep customer data safe. You are responsible for keeping your login credentials confidential.

7. Account & Data Deletion

We respect your right to delete your personal profile and account. You can request account deletion at any time by contacting our support team at info@idealdryfruit.com. Once verified, your account and associated delivery addresses will be scrubbed, excluding billing files needed for tax/audit compliance.

8. Children's Privacy

Our services are not target-oriented for minors below 16 years of age. We do not intentionally acquire information from children.

9. Contact Us

For privacy queries, contact our Data Protection Coordinator: